You can simply reach us at (021) 111-338-111 (111-EFU-111) or write an e-mail at claims@efulife.com to file your claim. Once the claim is intimated our agent will ask for required set of documents mentioned below. Upon receiving the documents and approving the case EFU Life will disburse the claim amount to you instantly.

Submit the documents required

Receive the claim payment

Documents Required for Claim

  • Medical Certificate issued by Registered Medical Practitioner certifying the diagnosis of COVID-19 and a positive COVID-19 lab test carried out at a certified lab
  • Claim Form
  • Copy of Customer’s CNIC
  • Any other document deemed necessary for claim assessment and finalization
  • Additional documents for Hospital Cash Benefit:

  • Treatment record of hospital which includes dates of admission and discharge, diagnostic report, treatment receipts and prescriptions.
  • Additional documents for Death Benefit:

  • Hospital Death Certificate & all Medical Records
  • NADRA/ Union Council Death Certificate
  • Copy of Beneficiary’s CNIC
  • Claimant's Statement Form
  • Attending Physician's Report
  • Hospital Death Certificate & All Medical Records
  • NADRA/Union Council Death Certificate
  • Copies of CNIC of Claimant & Deceased
  • Any other document deemed to be necessary for claim assessment and finalization
  • Claimant’s Statement Form
  • Hospital Death Certificate & All Medical Records
  • NADRA/Union Council Death Certificate
  • Copies of CNIC of Claimant & Deceased
  • FIR/Police Report and Post Mortem Report
  • Any other document deemed to be necessary for claim assessment and finalization
  • Treatment record of hospital including dates of admission and discharge, all diagnostic reports, treatment receipts & prescriptions
  • Copy of customer's CNIC
  • Claim Form with signature
  • Medical Certificate issued by treating doctor
  • Any other document deemed necessary for claim assessment and finalization

    In case of Disability claim:

  • Claimant's Statement Form
  • Attending Physician's Report
  • Police and medico legal Report in case of hospitalization due to accident and violence
  • CNIC copy of claimant
  • Any other document deemed necessary for claim assessment and finalization
  • In case of Death claim:

  • All the above-mentioned documents
  • CNIC copy of claimant and deceased
  • Hospital Death Certificate & all medical records
  • NADRA/Union Council Death Certificate

    In case of Disability claim:

  • Claimant's Statement Form
  • Attending Physician's Report
  • Police and medico legal Report in case of hospitalization due to accident and violence
  • CNIC copy of claimant
  • Any other document deemed necessary for claim assessment and finalization
  • In case of Death claim:

  • All the above-mentioned documents
  • CNIC copy of claimant and deceased
  • Hospital Death Certificate & all medical records
  • NADRA/Union Council Death Certificate